Nook Customer Care Center

Our customer care team is available to provide our customers with the expert care they deserve. We offer various ways to contact us as well as various links below to assist you.

How to contact us

  • Contact form and contact information
  • This link includes a Contact Us form that you can use to contact our customer support team. It also has all of our contact information as well as a map to our facilities.

  • Information Request Form
  • If you have a general idea about the type of product you need but you are unable to configure your product completely of have some specific questions, submitting this form is the best method of contacting us.

  • Live Chat
  • Live Chat is a great way to get the answers you need while you are browsing our website. Our Product Specialists can answer your questions and direct you to pages on our site in real time. We offer Live Chat during normal business hours which are Monday through Friday 8 AM to 5 PM EDT.

  • Ask An Expert
  • Expertise comes standard with all Nook Linear Motion Solutions! If you've got some technical questions regarding our products and how they might be used specific to your particular application, then this is just the place for you to have those questions answered. Our Application Engineers are standing by to assist you.

  • Application Data Forms
  • We have designed some Application Data Forms that will assist you in conveying the specifics of your application to our Appplication Engineers. Simply select the appropriate form, fill in some details and submit it to one of our experts.

Online Resources

  • Material Data Safety Sheets
  • E-900 Ball Screw Spray, E-900L Ball Screw Liquid, LBL-1 Linear Bearing Lubricant, PAG-1 Acme Screw Grease, E-100 Acme Screw spray

  • Frequently Asked Questions
  • If you've got questions there is a good chance that you might find the answer in our Frequently Asked Questions area.

  • End User Agreement
  • Please review our end user agreement to get an understanding of what we expect from you as a user of our website, as well as what you can expect from us.

  • Customer Terms & Conditions
  • Please review this area to understand the terms and conditions that we agree upon when you become a Nook customer.

  • Privacy Policy
  • We value you as a customer and we value your privacy. Please review our policy when it comes to your privacy.

  • Catalog Center
  • We've got some great catalogs and we are constantly updating them. Whether you are looking for an online version or full set of our catalogs shipped to you, visit this area to make it happen. Sorry, we currently only ship our catalogs in the Continental U.S.

  • RMA/Return Goods Information
  • Please visit this area to view our returned goods policies and procedures.

  • Supplier Terms & Conditions
  • Please visit this area to view our returned goods policies and procedures.

  • Conflict Minerals Policy Statement
  • Please visit this area to view our conflict minerals policies statement.